Unit Clerk I in Wilmington, NC at Acadia Healthcare

Date Posted: 9/14/2018

Job Snapshot

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Job Description

Full Time, 2 PM - 10 PM, Monday-Friday and Every Other Weekend required.

As a vital part of our nursing department, this position requires an individual  to work with the public in a professional manner. Ability to work in a fast-paced environment while handling multiple tasks at one time.  Ability to maintain employee and patient confidentiality.  Ability to receive payments and process daily bank deposit accurately and in a timely manner.  Ability to answer incoming calls and transfer them to the proper department or take messages as needed.


  • High School diploma or GED equivalent
  • Two years general office, cash handling, excellent computer skills and answering switchboard experience required.
  • CPI (Offered at facility).
  • Knowledge of switchboards, typing, Microsoft Office, cash handling.
  • Ability to work with male and female, adult (18 & over) substance abuse/dually diagnosed/opiate dependent population. Must be able to work with culturally diverse populations.

Essential Job Duties and Functions:

  • Provides general office and clerical services for nursing dept
  • Handles incoming/outgoing calls regarding processing Vivitrol
  • Meets with patients and provides educational literature regarding Vivitrol injections, directs patient to nursing for specific information
  • Gathers insurance information and provide to specialty pharmacy for processing applications
  • Provides typing services as needed
  • Ensures Informed Consent for Vivitrol is signed at the beginning of Vivitrol application process
  • Assist patients in locating injection sites post discharge
  • Keeps track of VIvitrol application status in an organized manner
  • Coordinate with specialty pharmacy and provide information as needed for processing applications
  • Maintains inventory of Vivitrol injections on site (fridge)
  • Meets with patients to establish eligibility for auricular acupuncture once referral is made.
  • Maintains list of acupuncture patients for accountability
  • Communicates with medical staff appropriately
  • Obtains medical records from outside facilities as needed
  • Sort incoming faxes appropriately
  • Orders supplies for Lab Corp as needed
  • Completes mandatory Essential On-line training
  • Create / edit templates in Best Notes as needed
  • All other duties as assigned

Now is the time to become a part of  WTC as we are expanding our departments to meet the needs of our patients.  Employees receive a comprehensive benefit package, which includes Health benefits, 401K with company contribution, PTO and much MORE.


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