Resource Coordinator in Franklin, TN at Acadia Healthcare

Date Posted: 12/30/2020

Job Snapshot

Job Description

Overview

This is a remote position, with ideal residency in MT, WY, NM, or CA.

Our Team:

We are improving the lives we touch. We need passionate, talented people working together who share our desire to create a world-class organization that sets the standard of excellence in the treatment of speciality behavioral health and addiction disorders. Acadia Healthcare is a leading provider of behavioral healthcare services in the nation. Our organization values input from employees and fosters collaboration to create a team oriented service delivery system.

Our Benefits: 

  • Medical, dental, and vision insurance
  • Acadia Healthcare 401(k) plan
  • Paid vacation and sick time
  • Opportunity for growth that is second to none in the industry 

Your Job as a Resource Coordinator:

The Resource Coordinator is responsible for building census in Acadia facilities by conducting business development activities in states not currently served by an Acadia facility. Responsible for assessing the behavioral health services in the state to determine opportunities available to market Acadia’s child and military focused programs. Present CBS/Acadia services to decision makers and negotiate contracts for services. Facilitates the receiving of referrals from the field, reviewing the referral packet to determine what facilities in network would best meet the treatment needs of the referral, ensuring a quick disposition from the facilities, targeting a facility for admission and then managing the case to admission. Serves as a liaison for both the facilities and referral sources to adequately relay pertinent information, i.e. concerns/problems that may arise during the care of a patient.

Your Responsibilities as a Resource Coordinator:

  • Conducts needs assessments in states and underserved areas to find markets for Acadia’s military support and child focused programs.
  • Identifies decision makers in the target markets and reaches out to establish relationships within the behavioral healthcare community.
  • Completes face-to-face sales meetings with decision makers to understand customer’s needs and identify/eliminate obstacles to securing contracts for CBS/Acadia services.
  • Negotiate and secure contracts.
  • Develop presentations, customize them to the target audience and present in meetings geared to creating an awareness of CBS/Acadia services.
  • Attend and participate in conferences where opportunity exists to market CBS/Acadia services.
  • Manages the referral packet from receipt to securing disposition from facilities through to admission.
  • Serves as case manager in communicating with referral source, Acadia program and referral to walk through the admission process, secure transportation and address any concerns that arise in the process.
  • Documents all referrals and referral source information in referral database and work with Referral Call Center to equip them to respond efficiently and effectively to referrals coming through the call center.
  • Meets monthly business development goals.
  • Remains current on behavioral healthcare industry developments and assigned states regulations.

Your Skills and

Job Requirements

as a Resource Coordinator:

  • Bachelor’s degree in relevant field is required,
  • Master’s degree in social services or education is preferred.
  • Three to five years’ experience driving business results in a healthcare role; preferably in behavioral health.
  • Proven ability to build relationships and drive business results in a behavioral health environment is required.
  • Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
  • Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
  • Ability to travel up to 75% of the time. IND01