Regional Business Office Director in Franklin, TN at Acadia Healthcare

Date Posted: 11/18/2020

Job Snapshot

Job Description


Our Team:

We are improving the lives we touch. We need passionate, talented people working together who share our desire to create a world-class organization that sets the standard of excellence in the treatment of speciality behavioral health and addiction disorders. Acadia Healthcare is headquartered in Franklin, TN and is a leading provider of behavioral healthcare services in the nation. Our organization values input from employees and fosters collaboration to create a team oriented service delivery system.

Our Benefits: 

  • Medical, dental, and vision insurance
  • Acadia Healthcare 401(k) plan
  • Paid vacation and sick time
  • Opportunity for growth that is second to none in the industry 

Your Job as a Regional Business Office Director:

Reporting to the CTC Group Business Office Operations Director, the Regional Business Office Director is responsible for all business office operations for one of the Group’s five Regions.  They will direct their region’s business office operations and provide on-going direction and support to the Regional Vice President and Controller as well as CTC Group Management.

Your Responsibilities as a Regional Business Office Director:

  • Ensures the Region’s Business Office Team is adequately resourced and effectively managed. 
  • Monitors and evaluates the Region’s Revenue Cycle Key Indicator goals including Cash Collections, AR Days, Bad Debt and Denials. Ensures that CBO productivity is managed and measured for improvement opportunities.
  • Provides Regional Vice President and Controller with clear feedback and recommendations for improvement. 
  • Maintains controls for all cash collected and posted in Patient Accounting system.
  • Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
  • Maintains effective communication with the Group leadership team to ensure that all third party compliance guidelines are met.
  • Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary.
  • Provides Leadership, support and fosters a team environment. Monitor staff time, schedules, and time off requests
  • Completes accounts receivable reviews and assists with patient accounts that are not meeting Revenue Cycle Key Indicator goals including Cash Collections, AR Days, Bad Debt and Denials.
  • Monitor billing and collection processes and implement procedures to ensure timely submission and collections.

Your Skills and

Job Requirements

as a Regional Business Office Director:

  • Must have at least 4 years’ progressive successful Business Office Management experience in an outpatient healthcare setting or previous Corporate BOD experience required.
  • Experience working with information technology and proficiency with software packages including Excel.
  • Bachelor’s degree required or equivalent experience in lieu of degree. MBA preferred.
  • Previous experience with a proprietary healthcare system highly preferred.
  • Demonstrates strong healthcare Revenue Cycle aptitude and possesses associated technical skills.