Receptionist in Franklin, TN at Acadia Healthcare

Date Posted: 9/30/2019

Job Snapshot

  • Employee Type:
  • Location:
    Franklin, TN
  • Date Posted:

Job Description


We are currently seeking a full-time Receptionist for our Corporate Office in Franklin, TN. Hours are Monday - Friday 8:00 AM - 5:00 PM.

Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country.  Acadia provides psychiatric and chemical dependency services to its patients in a variety of settings, including inpatient psychiatric hospitals, specialty treatment facilities, residential treatment centers, outpatient clinics and therapeutic school-based programs.

Position Characteristics 

The Receptionist provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, and flow of correspondence as well as additional clerical duties.


1. Answers incoming telephone calls, determines purpose of calls and forwards calls to appropriate personnel or department.

2. Answers questions about the organization and provides callers with address, directions and other information.

3. Welcomes on-site visitors, determines nature of business and announces visitors to appropriate personnel.

4. Receives, sorts, and routes mail and delivery service packages.

5. Maintains copy/printer/fax machine.

6. Receives, and maintains office supplies.

7. Maintains safe and clean reception areas, kitchens, and supply room.

8. Maintains corporate directory and extension list.

Job Requirements

  • High school diploma or equivalent; prefer some college or technical school coursework.
  • Minimum 1 year of job-related experience.
  • Computer skills including Microsoft Office; especially Word, Excel, and PowerPoint. Accurate typing of 80+ words per minute.
  • Knowledge of office administration procedures with the ability to operate most standard office equipment.
  • Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
  • Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
  • Self-motivated with strong organizational skills and superior attention to detail.
  • Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.