Director – Quality and Risk Management in Lemont, IL at Acadia Healthcare

Date Posted: 9/5/2019

Job Snapshot

Job Description


Director – Quality and Risk Management

Timberline Knolls Residential Treatment Center is located in Lemont, Illinois, a historic Chicago suburb located in DuPage County (nearby areas include Bolingbrook, Naperville, and Downer’s Grove).

The campus is located less than 30 minutes from two major airports, Chicago O’Hare (ORD) and Chicago Midway (MDW), which provide daily direct flights to hundreds of U.S. and international cities.

Given Timberline Knolls’ proximity to Chicago, residents are able to enjoy off campus experiential activities that enhance their treatment.

Timberline Knolls Residential Treatment Center was founded in 2005 with a team of compassionate psychiatrists, psychologists and clinicians who saw a critical need for a new type of inpatient treatment center: a residential facility combining excellence in medical and psychiatric care with awareness of the realities of recovery.


Develop and implement a planned, systematic and on-going system for monitoring and improving quality, safety and appropriateness of patient care.

  • Develop processes for identification, collection and analysis of performance measurement data.
  • Utilize collected data regarding the outcome of activities for delivering continuously improving services.
  • Provide explicit detail of the desired expectations and outcomes with a written plan to achieve them.
  • Develop and implement systems, policies, and procedures for the identification, collection, and analysis of performance measurement data and related information.
  • Determine if services meet pre-determined quality improvement expectations and outcomes.
  • Ensure correction of any observed deficiencies identified through the quality improvement process.
  • Identify key aspects of care relevant indicators and evaluation of data using formal and informal feedback from consumers of services and other collateral sources is aggregated and used to improve management strategies and service delivery practices.
  • Develop a well-defined plan for correcting problems and a systematic evaluation of the effectiveness of services.
  • Establish a committee or other mechanism for the timely and regular evaluation of serious incidents, complaints, grievances and related investigations.
  • Identification of events, trends and patterns that may affect client health, safety and or treatment
  • efficacy
  • Committee evaluation findings and recommendations submitted to agency management for corrective action
  • Implemented actions, outcomes, trends analyzed over time
  • Identification of problems or potential problems in order for facility to act as soon as possible to avoid any risks to patients by taking corrective steps that may include, but are not limited to:

                Changes in policies/procedures

                Staffing and assignment changes

                Additional education or training for staff

               Addition or deletion of services

  • Evaluate outcomes on a quarterly basis, the results of which are used continuously to improve performance.


Perform other functions and tasks as assigned.

Job Requirements

  • Minimum of a Bachelor’s Degree in Human Services or nursing required. 
  • Master’s degree in behavioral health/risk discipline, Registered Nurse preferred or equivalent combination of education and experience. Licensure: (i.e.) LAPC, LPC, LMSW, LCSW or other behavioral health/risk discipline licensure, preferred.


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