COLLECTOR TEAM LEAD in Franklin, TN at Acadia Healthcare

Date Posted: 10/25/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Franklin, TN
  • Date Posted:
    10/25/2019

Job Description

Overview

Collector Team Lead

Acadia is a provider of behavioral healthcare services. December 31, 2018, Acadia operated a network of 583 behavioral healthcare facilities with approximately 18,100 beds in 40 states, the United Kingdom and Puerto Rico. Acadia provides behavioral health and addiction services to its patients in a variety of settings, including inpatient psychiatric hospitals, specialty treatment facilities, residential treatment centers and outpatient clinics.

PURPOSE STATEMENT:

Acts as a lead, coordinating the work of Collectors. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Communicates concerns and policies among management and team members.Responsible for daily accounts receivable collections and billing. To assist with increasing collections, reducing accounts receivable days, and reducing bad debt.

Responsibilities
  • Call and status outstanding claims with third party payors.
  • Review claims issues, make corrections as needed, and rebill. Utilize claims clearing house to review and correct claims and to resubmit electronically when available.
  • Review explanation of benefits to ascertain that claim processed and paid correctly.
  • Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
  • Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
  • Prorate patient accounts and monitor that balance due is in the correct financial class.
  • Weekly reporting to BOD an overview of the week and participate in AR meetings.
  • Gathers and interprets data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
  • Perform other duties as assigned.

Job Requirements

  • High school diploma or equivalent.
  • Minimum 5 years of job-related experience.
  • Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint.
  • Knowledge of office administration procedures with the ability to operate most standard office equipment.
  • Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.