Clinical Services Coordinator in Boston, MA at Acadia Healthcare

Date Posted: 11/19/2019

Job Snapshot

  • Employee Type:
  • Location:
    Boston, MA
  • Date Posted:

Job Description


We are currently seeking a full-time Clinical Service Coordinator for our east coast facilities. Position can be located in the footprint but must be able to travel to each facility within our eastern region.

Position Summary

The Clinical Services Coordinator (CSC) performs onsite focused reviews /surveys of CTC facilities.  The CSC acts as a resource to facilities in regard to policy and procedure adherence, regulatory compliance, risk reduction, accreditation conformance and evaluating and enhancing overall facility operations.

This position assists Clinic operations by furnishing support inclusive of staff trainings, policy development, process/system implementation, utilization of best practices and assisting with clinical services functions. 

The CSC collects and aggregates data, furnishes reports, identifies trends, develops action plans and makes recommendations to the Vice President of Clinical Services and RVP’s, as appropriate, regarding the status of the clinical services components of all facilities, related training needs, identified action steps, and the status of maintenance and follow up efforts.

We offer a competitive benefits package to all full-time employees including Medical, Dental, Vision, 401k, Company paid group term life insurance.


Position Responsibilities

  • Coordinates and conducts onsite surveys and focused reviews of all CTC facilities, as appropriate.
  • Summarize findings and recommendations, as well as, facility, Region and Division trends in a formal report.
  • Conducts on- going maintenance and follow up regarding facility clinical services components.
  • Conducts onsite and telephonic internal sentinel event investigations, as requested.
  • Works in conjunction with the Vice President of Clinical Services, RVP’s, Regional Directors and Clinic Directors to initiate and facilitate the process of developing and implementing training and / or other mechanisms to enhance clinical services efforts, ensure compliance with all regulatory guidelines, assist with risk management efforts and provide guidance for conformance with company policies and procedures.
  • Responsible for oversight of and assistance with compliance to CARF accreditation standards for all clinics and assists with on-site surveys and the development of required responses.
  • Assists with the maintenance of updated record keeping of all required regulatory licenses, certifications and accreditations at all CTC facilities.
  • Establishes and maintains positive working relationships with all regulatory agencies and accreditation entities.
  • Assists with the development, revision and implementation of CTC administrative and clinical policies

Job Requirements


  • Bachelor’s degree in social work, psychology, public health or a related field, and a minimum of five years of experience in the field of substance abuse / behavioral health are required.
  • Has working knowledge of all applicable Federal and State rules and regulations and accreditation standards governing CTC Division operations.
  • Leadership, education and training and customer service skills, as well as, an understanding of the principles of Clinical Services, Compliance, Quality, and Policy Management are required.
  • Experience in developing and implementing trainings preferred.
  • Certification in the area of substance abuse and a Master’s degree are preferred.

Position Characteristics  

This position travels up to 60% of the time with frequent overnight travel required. Will work from various offices as well as a “home office” when appropriate.