Business Office Director in Chattanooga, TN at Acadia Healthcare

Date Posted: 7/3/2018

Job Snapshot

Job Description

Overview

                      Erlanger Behavioral Health Hospital    

            Business Office Director

Erlanger and Acadia Healthcare have joined to develope Erlanger’s new Behavioral Health Hospital to open May of 2018.

This 88-bed hospital is a joint effort between Erlanger and Acadia Healthcare, which owns the nation’s largest network of mental health facilities.

The two-story, 69,000-square foot facility is being built on the corner of North Holtzclaw and Citico Avenues. It will include 24 beds for geriatric patients, 24 for adults, 18 for children and adolescents, and 22 for substance abuse patients. 

Position Summary:

The Business Office Director will report to the CFO and be responsible for managing all aspects of billing and collecting patient accounts. This position provides direction to business office staff including Financial Counseling, Billing, Collections and Data Entry. Works closely with CFO to achieve facility goals for AR days and Collections.

Responsibilities
  • Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO.
  • Establishes and maintains controls for all cash collected and posted in Patient Accounting system.
  • Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
  • Maintains effective communication with the leadership team to ensure that all third party compliance guidelines are met.
  • Selects and monitors outside collection vendors engaged in the collection of Hospital receivables. Reviews and balances agency reports to hospital; system reports and approves agency invoices.
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the hospital’s receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
  • Define and provide the necessary support and leadership to achieve departmental goals and objectives.
  • Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary.

Job Requirements

  • Must have at least 3 years’ experience as a hospital business office director or manager.
  • HMS and financial counseling experience preferred.
  • Inpatient experience required.
  • Business Degree preferred.
  • Strong management and leadership experience required.

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