Business Office Director in Springfield, MO at Acadia Healthcare

Date Posted: 10/12/2018

Job Snapshot

Job Description

Overview

Business Office Director

Position Summary:

The Business Office Director will report to the CFO and be responsible for managing all aspects of billing and collecting patient accounts. This position provides direction to business office staff including Financial Counseling, Billing, Collections and Data Entry. Works closely with CFO to achieve facility goals for AR days and Collections.

About Lakeland Behavioral Health System:

For over 30 years, Lakeland has served as a premier provider of treatment for individuals who are struggling with mental and behavioral health concerns, as well as co-occurring addiction issues. Built on a foundation of clinical excellence, at Lakeland, you are guaranteed to receive services that are evidence-based and backed by research, ensuring that you receive the utmost in superior care. Our array of therapeutic opportunities allow each individual to successfully embark on the path to true and lasting healing.

Responsibilities
  • Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO.
  • Establishes and maintains controls for all cash collected and posted in Patient Accounting system.
  • Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
  • Maintains effective communication with the leadership team to ensure that all third party compliance guidelines are met.
  • Selects and monitors outside collection vendors engaged in the collection of Hospital receivables. Reviews and balances agency reports to hospital; system reports and approves agency invoices.
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the hospital’s receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
  • Define and provide the necessary support and leadership to achieve departmental goals and objectives.
  • Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary.

Job Requirements

  • Must have at least 3 years’ experience as a hospital business office director or manager.
  • HMS and financial counseling experience preferred.
  • Inpatient experience required.
  • Business Degree preferred.
  • Strong management and leadership experience required.

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