Business Office Director in New Castle, DE at Acadia Healthcare

Date Posted: 12/22/2020

Job Snapshot

Job Description

Overview

Our Team:

MeadowWood Behavioral Health System, located in New Castle, Delaware, is a 120-bed psychiatric and addiction treatment facility located on 11 private acres. We are a top provider for adolescent, adult, and geriatric mental health and substance abuse treatment services in the area. As a psychiatric and addiction detox treatment facility, we offer a safe and comfortable environment where patients can leave the stress of the outside world behind and focus completely on their recovery.

Our Benefits: 

  • Medical, dental, and vision insurance
  • Acadia Healthcare 401(k) plan
  • Paid vacation and sick time
  • Opportunity for growth that is second to none in the industry 

Position Summary:

The Business Office Director will report to the CFO and be responsible for managing all aspects of billing and collecting patient accounts. This position provides direction to business office staff including Financial Counseling, Billing, Collections and Data Entry. Works closely with CFO to achieve facility goals for AR days and Collections.

  • Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO.
  • Establishes and maintains controls for all cash collected and posted in Patient Accounting system.
  • Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
  • Maintains effective communication with the leadership team to ensure that all third party compliance guidelines are met.
  • Selects and monitors outside collection vendors engaged in the collection of facility receivables. Reviews and balances agency reports to facility; system reports and approves agency invoices.
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the facility's receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
  • Define and provide the necessary support and leadership to achieve departmental goals and objectives.
  • Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary.

Position Requirements:

  • Must have at least 3 years’ experience with outpatient billing in a management capacity.
  • HMS and financial counseling experience preferred.
  • Business Degree preferred.
  • Strong management and leadership experience required.

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