Business Office Director in Covington, LA at Acadia Healthcare

Date Posted: 8/2/2019

Job Snapshot

Job Description

Overview

Business Office Director

Located in Covington, Louisiana, Covington Behavioral Health Hospital is a licensed 60-bed treatment center specializing in providing compassionate, individualized care for adult individuals who are experiencing difficulties with their emotional and mental well-being. We offer a comprehensive suite of inpatient care with detox and intensive outpatient program services.

 

At Covington Behavioral Health Hospital, we will strive to provide consistently excellent care to all patients and their families while also demonstrating our commitment to our staff and employees, their families, and the communities that we serve.

We place great emphasis on providing science-based, research-supported clinical care, and personalizing the treatment that each patient receives. We encourage our staff and employees in their efforts to pursue professional growth and development, and we are proud to partner with others in our communities for the betterment of all who live and work here.

Position Summary:

The Business Office Director will report to the CFO and be responsible for managing all aspects of billing and collecting patient accounts. This position provides direction to business office staff including Financial Counseling, Billing, Collections and Data Entry. Works closely with CFO to achieve facility goals for AR days and Collections.

Responsibilities
  • Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO.
  • Establishes and maintains controls for all cash collected and posted in Patient Accounting system.
  • Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
  • Maintains effective communication with the leadership team to ensure that all third party compliance guidelines are met.
  • Selects and monitors outside collection vendors engaged in the collection of Hospital receivables. Reviews and balances agency reports to hospital; system reports and approves agency invoices.
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the hospital’s receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
  • Define and provide the necessary support and leadership to achieve departmental goals and objectives.
  • Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary.

Job Requirements

  • Must have at least 4 years’ experience as inpatient business office director or manager.
  • HMS and financial counseling experience preferred.
  • Inpatient experience required.
  • Business Degree preferred.
  • Strong management and leadership experience required.

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