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Business Office Director in Boca Raton, FL at Acadia Healthcare

Date Posted: 4/29/2019

Job Snapshot

Job Description


            Business Office Director

Wellness Resource Center’s clinical offices are just minutes from the ocean. Our community housing is sequestered in a quiet and discreet neighborhood that is easily accessible from major roads such as I-95 and the Florida Turnpike. Our residences include a pool and common spaces for clients to relax when they are not in individual and group therapy. Boca Raton is situated between two major airports, Palm Beach International Airport and Fort Lauderdale-Hollywood International Airport, making transportation to our center easy.

At Wellness Resource Center, we recognize that every client has a unique set of treatment needs. Not everyone responds to the same level of care and not everyone requires the same length of stay. Understanding this, we offer an extended care program that is coupled with our step-down treatment approach. Clients at Wellness Resource Center graduate through our different levels of care as their personal recovery needs change over time. This creates a smooth transition and allows them to acclimate to everyday life, free of substance misuse and mental health concerns.


Position Summary:

The Business Office Director will report to the CFO and be responsible for managing all aspects of billing and collecting patient accounts. This position provides direction to business office staff including Financial Counseling, Billing, Collections and Data Entry. Works closely with CFO to achieve facility goals for AR days and Collections.

  • Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO.
  • Establishes and maintains controls for all cash collected and posted in Patient Accounting system.
  • Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
  • Maintains effective communication with the leadership team to ensure that all third party compliance guidelines are met.
  • Selects and monitors outside collection vendors engaged in the collection of facility receivables. Reviews and balances agency reports to facility; system reports and approves agency invoices.
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the facility's receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
  • Define and provide the necessary support and leadership to achieve departmental goals and objectives.
  • Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary.

Job Requirements

  • Must have at least 3 years’ experience with inpatient billing in a management capacity.
  • HMS and financial counseling experience preferred.
  • Inpatient experience required.
  • Business Degree preferred.
  • Strong management and leadership experience required.


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