Business Office Director in South Boston, VA at Acadia Healthcare

Date Posted: 12/30/2020

Job Snapshot

Job Description


Our Team:

Southstone Behavioral Health is a comprehensive treatment center for adolescents who have been experiencing difficulties at home, in school, or within their community as a result of mental health challenges.

Southstone is located on 220 rural acres in southern Virginia. Our campus offers a serene atmosphere in which young people can step away from the pressures and distractions of everyday life and work in close collaboration with teams of experienced and compassionate professionals. In addition to state-of-the-art facilities for treatment and education, our grounds include comfortable guest rooms, an inviting dining area, and ample spaces for indoor and outdoor recreation.

We are improving the lives we touch. We need passionate, talented people working together who share our desire to create a world-class organization that sets the standard of excellence in the treatment of speciality behavioral health and addiction disorders. Acadia Healthcare is headquartered in Franklin, TN and is a leading provider of behavioral healthcare services in the nation. Our organization values input from employees and fosters collaboration to create a team oriented service delivery system.

Our Benefits: 

  • Medical, dental, and vision insurance
  • Acadia Healthcare 401(k) plan
  • Paid vacation and sick time
  • Opportunity for growth that is second to none in the industry 

Position Summary:

The Business Office Director will report to the CFO and be responsible for managing all aspects of billing and collecting patient accounts. This position provides direction to business office staff including Financial Counseling, Billing, Collections and Data Entry. Works closely with CFO to achieve facility goals for AR days and Collections.

  • Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO.
  • Establishes and maintains controls for all cash collected and posted in Patient Accounting system.
  • Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
  • Maintains effective communication with the leadership team to ensure that all third party compliance guidelines are met.
  • Selects and monitors outside collection vendors engaged in the collection of facility receivables. Reviews and balances agency reports to facility; system reports and approves agency invoices.
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the facility's receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
  • Define and provide the necessary support and leadership to achieve departmental goals and objectives.
  • Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary.

Position Requirements:

  • Minimum 2 years Business Office Director experience in an Adolescent Residential Treatment Facility preferred.
  • Working knowledge of state Medicaid billing procedures preferred
  • Working knowledge of billing local governmental entities preferred
  • HS diploma or GED required
  • Proficient knowledge of all MicroSoft Office products required
  • MedHost (HMS) and electronic claim submission with SSI software experience preferred. 



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