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Benefit Coordinator in Franklin, TN at Acadia Healthcare

Date Posted: 5/16/2019

Job Snapshot

Job Description


Benefit Coordinator

Headquartered in Franklin, Tennessee, Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country.  Acadia provides psychiatric and chemical dependency services to its patients in a variety of settings, including inpatient psychiatric hospitals, specialty treatment facilities, residential treatment centers, outpatient clinics and therapeutic school-based programs.

Acadia Healthcare’s mission is to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders.

Position Summary:

The Benefit Coordinator provides administrative support to the Benefit Department in all areas of the day-to-day operations of group benefit programs (group health, dental, vision, short-term and long-term disability, life insurance, flexible spending plan, health savings plan, voluntary benefits, and 401k). Primary focus will be on preparation and review of validity of benefit documentation and communication received and sent to HR teams and Benefit Specialists. Provide excellent customer service to the Benefit team and complete special projects as assigned.

  1. Supports the Benefit Specialist with communication and interaction with the field HR team and HR Coordinators.
  2. Assists with daily benefit processing, to include; enrollments, qualifying events, COBRA, beneficiaries, disability, accident and death claims, QMSCO, compliance testing.
  3. Responsible for data entry, data tracking, and data information needs of the Employee Benefit functions, including oversight of qualifying events, verifying accuracy of data, and dependent verification functions.
  4. Works closely with the Benefits team and employees to provide excellent customer service for all benefit related questions, issues and concerns.
  5. Provide assistance with correcting Error Reports that are generated from electronic benefit files sent to carriers, to include; Medical, Dental, Vision, COBRA, FSA, 401K and Voluntary Benefits.
  6. Assists in the maintenance of employee benefit records and prepares documentation necessary for implementing benefit coverage.
  7. Maintain vendor contact to investigate discrepancies and provide resolution.
  8. Routinely prepares HR reports related to Benefits
  9. Assists in the administrative functions of the benefit plan renewal process.
  10. Works either independently or as a member of the team on special projects to represent the Benefit function.
  11. Maintains confidentiality of all information.
  12. Participates in and promotes a positive, supportive, cooperative team environment.

Job Requirements

  • High School diploma or equivalent; prefer some college or technical school coursework, or equivalent benefit or HR work experience.
  • Excellent communication and organization skills are required.
  • HRIS systems experience.
  • Strong computer skills including Microsoft Office; Word, Excel, and PowerPoint.