Systems Engineer III - Hybrid Schedule in Franklin, TN at Acadia Healthcare

Date Posted: 7/24/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Franklin, TN
  • Job Type:
  • Date Posted:
    7/24/2022

Job Description

Overview

The Systems Engineer III is responsible for the design, deployment, and maintenance of Midrange server related IT Infrastructure. This is to include but not be limited to backup, storage, monitoring and virtualization.

ESSENTIAL FUNCTIONS:

  • Work with IT Senior leadership team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
  • Supports installations, upgrades, configurations, deployments, migrations, and administration of IBM Power Systems hardware with IBM i operating system also including:
    • Hardware Management Console (HMC)
    • Virtual I/O Server (VIOS)
    • IBM i backup and recovery; BRMS
    • Physical and virtual tape library solutions
    • Direct-attached and external storage.
  • Serve as final point of escalation for all iSeries Systems related support issues.
  • Build documentation for all Systems within scope of responsibility.

OTHER FUNCTIONS:

  • Perform other duties as assigned.

STANDARD EXPECTATIONS:

  • Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
  • Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
  • Ensures system improvements are successfully implemented and monitored to increase efficiency.
  • Supports MedHost Financial and Revenue Cycle application as needed.  Includes application security, application upgrades, configuration, automation, user interface and new builds.
  • Performs break/fix troubleshooting, server and software updates and feature enhancements to relevant technology infrastructure; implements and troubleshoots complex environments.
  • Clearly and concisely articulate problems and solutions for issues over the phone, via e-mail and in person.
  • Conducts training of customers and company employees in both formal and informal environments
  • Develops constructive and cooperative working relationships with others and maintains them over time.
  • Encourages and builds mutual trust, respect, and cooperation among team members.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • 5+ Years senior level experience.
  • Skills: iSeries, Storage, VIOS, BRMS, iRobot experience.
    • Understanding of IBM Power Technology and Power System Configurations
    • Hands-on experience in a corporate environment:
      • Supporting multiple versions of IBM i Operating System solutions (V7R2, and/or V7R3)
      • LPAR and virtualization experience
      • Hardware Management Console (HMC)
      • Basic network understanding surrounding TCP/IP and SNA
      • System recovery / Library refresh / Object restores
      • PTF,OS & Software upgrades
      • System troubleshooting
      • System security / Security setups / Audit needs
      • iRobot experience-IBM i Monitoring/Alerting Concepts (Monitoring of Messages, Jobs, System Performance/Stats, Job Queue, Output Queue, ect.)
      • Helpsystems Sequel experience.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • IBM certifications preferred

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor

 

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.