Financial Counselor in Lemont, IL at Acadia Healthcare

Date Posted: 6/10/2021

Job Snapshot

Job Description


Our Team at Timberline Knolls RTC:

We are improving the lives we touch. We need passionate, talented people working together who share our desire to create a world-class organization that sets the standard of excellence in the treatment of speciality behavioral health and addiction disorders.

Everything about Timberline Knolls was designed to stand out from other facilities by focusing on the ways women and girls most optimally respond to treatment. From our stunning campus and contemporary housing lodges to our extensive amenities and use of evidence-based therapies, we have built the Timberline Knolls experience to provide you with the highest level of comfort in a retreatlike setting. We are a place that initiates transformation; a place where you can find true and lasting healing. 

Through our individualized approach to care, we are able to empower girls and women to create opportunities for themselves and transform their lives through a commitment to personal growth and change. We strive to help those in our care to not only develop the coping skills needed to be successful once they leave Timberline Knolls, but also to feel confident in their ability to confront future challenges. 

At Timberline Knolls, our goal is to make a real-life difference.  

Our Benefits: 

  • Medical, dental, and vision insurance
  • Acadia Healthcare 401(k) plan
  • Paid vacation and sick time
  • Opportunity for growth that is second to none in the industry 

Position Summary:

  • Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
  • Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
  • Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
  • Complete adjustment forms for any charity or administrative adjustments for approval.
  • Complete promissory notes for patients that request payment arrangements.
  • Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

Position Requirements:

  • High school diploma or equivalent.
  • Minimum 3 years of job-related experience.
  • Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.
  • Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint.
  • Knowledge of office administration procedures with the ability to operate most standard office equipment.
  • Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.