Chief Executive Officer (CEO) The Refuge in Ocklawaha, FL at Acadia Healthcare

Date Posted: 11/17/2020

Job Snapshot

Job Description


The Refuge is currently recruiting for a strong energetic leader to join our team as the CEO.

How We Help

The approach to treatment at The Refuge – A Healing Place is a long-term, 12-step based program that treats each person as a unique individual. We believe trauma is centered in the nervous system and telling the story in a nature-setting helps the nervous system process the trauma. Processing the trauma reduces the need for maladaptive coping mechanisms including substance abuse or process addictions. Through our years of service, The Refuge understands that there is not a single approach to trauma work; each person’s nervous system is unique and the path to recovery is different for everyone. We offer a variety of treatment approaches and methods designed to heal the whole person.

In today’s treatment centers, the awareness of the relationship between trauma and addiction is expanding. What’s been discovered is simple – certain life events have created negative responses in the sufferer’s body, mind, and spirit. This, in turn, can lead to poor choices and decisions. The ways in which we live depend on how we experience the world. Treating trauma and addiction in an integrated approach is what sets The Refuge apart; our approach addresses all aspects of recovery with highly effective results.

Traumatic events may include sexual abuse, physical abuse, abandonment, neglect, divorce, separation from siblings, frequent changes in living situations, which often results in isolation. These stressors may change how we feel about ourselves and can lead to addiction and other self-destructive behaviors.

At The Refuge, our primary task is to help our clients understand that their behaviors are a symptom of underlying conditions; from there the puzzle pieces fall into place. Through trauma work, our clients learn to understand that their behaviors do not define who they are; they are coping measures they have used to survive. Layers of shame and guilt begin to melt away as clients commit themselves to a different way of life. The Refuge understands the value of the 12-step model, which teaches us to ask for help, changes our view of the world and those around us, teaches us to take responsibility for our past and present actions, and helps us learn to focus on others.

Treating trauma without treating addiction will leave the client with an understanding without practice. Conversely, treating only addiction will leave clients with a practice without understanding. Both equate to an incomplete solution and relapse. At The Refuge, we provide direction, guidance, and safety which allows our clients to make a full recovery and teaches clients the tools to maintain it. Recovery will grow throughout their lifetime, allowing those to understand the meaning and purpose of their lives needed to navigate the elements – joy, sadness, success, failure – while maintaining total well-being.


Your Impact as CEO 

Improving the lives we touch is our number one goal at The Refuge. The Chief Executive Officer shall serve as the executive officer with day-to-day responsibility for the management and operation of the Facility.  The CEO has primary responsibility for the development, implementation, and achievement of the Facility’s strategic business plan in conjunction with routine operations to include: quality of care, staff development, maintenance of licensure and accreditations, financial performance, and continuous performance improvement.



  • Collaborates with the governing body in the development of Facility-specific annual operating capital budgets and strategic business plans. Assures that the medical staff is involved and provides input into this process through coordination with the office of the Medical Director.
  • Manages day-to day operations and staff so that the facility achieves its objectives in all of the following key performance areas:
    • effective patient care outcomes
    • appropriate fiscal management
    • maintenance of licensure, accreditation and other regulatory criteria
    • implementation of focused business development processes
    • medical staff compliance with regulatory and accreditation guidelines
  • Organizes the day-to-day management and operation of the Facility through departmentalization, delegation and alignment of responsibilities to meet the facility’s patient care and business objectives.
  • Create and maintain a network of local constituency groups to include government agencies, local businesses, affiliate health providers, and the surrounding community.
  • Appraises leadership team performance, both of individual members and the team as a whole, assesses competencies, and provides coaching/corrective action as appropriate under the direction of the governing body.
  • Ensure participation of staff in facility/program wide in-service and continuing education programs, including those specific to the treatment of children, adolescents and families.
  • Recruit allied health professionals and psychiatrists to increase the scope of service offerings at the facility.
  • Effectively manage and direct contract negotiations and contract compliance with the commercial payer community to include rate negotiations and services provided. Oversee contract relationships to include regular reporting on contract performance as well as new revenue generation and growth.
  • Leads development of continuum of care to include comprehensive outpatient services and community based programs.
  • Serves as the final authority for resolution of staff performance concerns and performance improvement activities as appropriate.
  • Routinely attends and as appropriate, chairs periodic meetings with the governing body, medical staff, executive management team, and other departments of the facility.
  • Abides by all Acadia policies and procedures and operates with the highest personal integrity and professionalism.
  • Remains current in all national healthcare-based initiatives through participation in such organizations as NAPHS and the relevant state-based facility association.
  • Ensure an effective survey readiness plan is active at all times including a comprehensive auditing plan, corrective actions taken to address noncompliant areas, and preventative actions to maintain continuous accreditation and regulatory compliance.
  • Ensure adherence to the Acadia Compliance program including timely follow-up with reported compliance issues, staff training, and proactive auditing.
  • Confirm and lead accurate Governing Board reporting and quarterly calls.
  • Guarantee prompt, thorough follow-up of any patient safety issues including system-issue corrections and proactive assessment of high-risk areas.
  • Ensure appropriate support for QAPI activities including direct and leadership staff resources, training, and other requirements.

Job Requirements


  • BA in Business Administration, Healthcare Administration, Public Health, Marketing, Clinical or related discipline required; MBA/MHA preferred.
  • Minimum of 3-5 years’ experience in senior leadership or CEO role in a behavioral health, acute care, and/or managed care environment.
  • Proven ability to lead successful licensure, accreditation, and compliance efforts in a behavioral health facility.
  • Demonstrates thorough knowledge of facility administration and clinical operations.
  • Strong working knowledge of financial management and business development processes.
  • Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
  • Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
  • Self-motivated with strong organizational skills and superior attention to detail.
  • Must be able to manage multiple tasks/projects simultaneously within inflexible time frames.  Ability to adapt to frequent priority changes.
  • Capable of working within established policies, procedures and practices prescribed by the organization.
  • English sufficient to provide and receive instructions/directions.


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