Business Office Director in St. Louis, MO at Acadia Healthcare

Date Posted: 9/24/2021

Job Snapshot

Job Description


Our Team:

With locations in St. Louis, Missouri, and Kansas City, Kansas, McCallum Place Eating Disorder Center is a leading provider of residential and outpatient services. We serve preadolescents, adolescents, adults, and athletes of all genders who are struggling with a variety of eating disorders. Our expert team uses on-site medical interventions to stabilize our patients' physical health and improve their overall well-being. We also integrate a variety of evidence-based treatment modalities that help people gain the confidence to manage their symptoms using the techniques they've developed in treatment.

While McCallum Place Eating Disorder Center provides medical support for patients, we created a comfortable environment with furniture and decor that does not feel like a hospital setting. Patients benefit from amenities such as our fully functioning gym, which allows them to integrate exercise and movement into their treatment experience. And our St. Louis location offers convenient access to places where our patients can practice the recovery skills they've learned in treatment, such as local restaurants and grocery stores.

Our Benefits: 

  • Medical, dental, and vision insurance
  • Acadia Healthcare 401(k) plan
  • Paid vacation and sick time
  • Opportunity for growth that is second to none in the industry 

Position Summary:

The Business Office Director will report to the CFO and be responsible for managing all aspects of billing and collecting patient accounts. This position provides direction to business office staff including Financial Counseling, Billing, Collections and Data Entry. Works closely with CFO to achieve facility goals for AR days and Collections.

  • Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO.
  • Establishes and maintains controls for all cash collected and posted in Patient Accounting system.
  • Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
  • Maintains effective communication with the leadership team to ensure that all third party compliance guidelines are met.
  • Selects and monitors outside collection vendors engaged in the collection of facility receivables. Reviews and balances agency reports to facility; system reports and approves agency invoices.
  • Leads and provides operational directives for all Business office activities related to the claims management and collections of the facility's receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
  • Define and provide the necessary support and leadership to achieve departmental goals and objectives.
  • Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary.

Position Requirements:

  • Must have at least 3 years’ experience with outpatient billing in a management capacity.
  • HMS and financial counseling experience preferred.
  • Business Degree preferred.
  • Strong management and leadership experience required.


  1. Admin Jobs
  2. Office Manager Jobs