Billing Specialist in Franklin, TN at Acadia Healthcare

Date Posted: 11/29/2022

Job Snapshot

Job Description


Our Team:

We are improving the lives we touch. We need passionate, talented people working together who share our desire to create a world-class organization that sets the standard of excellence in the treatment of speciality behavioral health and addiction disorders. Acadia Healthcare is headquartered in Franklin, TN and is a leading provider of behavioral healthcare services in the nation. Our organization values input from employees and fosters collaboration to create a team oriented service delivery system. This position is located at our administrative office in Franklin, TN.

Our Benefits:

  • Medical, dental, and vision insurance
  • Acadia Healthcare 401(k) plan
  • Paid vacation and sick time
  • Opportunity for growth that is second to none in the industry 

Your Job as a Billing Specialist:

The Billing Specialist is responsible for daily accounts receivable data entry and billing. To assist with increasing collections, reducing accounts receivable days, and reducing bad debt.


This position offers a hybrid schedule option.

Your Responsibilities as a Billing Specialist:

  • Responsible for the timely verification of insurance benefits provided via websites and/or calling the payor.
  • Responsible for updating patient Billing Episodes and crediting account, as appropriate.
  • Obtain precertification and authorizations for services being rendered
  • Review and resolves prior authorization/precertification/referral issues that are not valid and contacts insurance carriers to verify/validate requirements to ensure accuracy and avoid potential denial.
  • Validates all necessary referrals/prior authorizations/pre-certifications for scheduled services are on file and shared with all appropriate staff and are valid for the scheduled services performed.
  • Ensure all account activity is documented in the appropriate system and shared with all appropriate staff timely and thoroughly.
  • Clinic Emails – responsible for managing clinic emails throughout the day (i.e., re-verification requests, balance inquiry, etc.). All clinic emails must be responded to by close of business daily.
  • Identify and forward potential reimbursement problems to Revenue Cycle Manager.
  • Proactively interacts with Clinics and other appropriate staff sharing benefits, authorizations and eligibility.
  • Responsible for billing all patient claims in a timely manner (weekly billing, secondary and out-of-network plans).
  • Review claims issues make corrections as needed and rebill. Utilize claims clearinghouse to review and correct claims and to resubmit electronically when available.
  • Responsible for evaluating bill cycles and changing/updating when necessary.
  • Responsible for printing daily billing reports – both electronic and paper claims. Monitor validation percent.
  • Work daily claims rejection lists including but not limited to; claims rejected due to auto eligibility process during weekly billing and “Rejected” claims due to eligibility, coordination of care and authorization as part of accounts receivable.
  • Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
  • Gathers and interprets data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

Job Requirements

Your Skills and Qualifications as a Billing Specialist:

  • High school diploma or equivalent; prefer some college or technical school coursework.
  • 2+ years of healthcare billing experience, preferred.
  • Healthcare payor claims follow-up or accounts receivable, preferred.
  • Healthcare background with payor appeals experience, preferred.
  • Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint.
  • Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
  • Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
  • Self-motivated with strong organizational skills and superior attention to detail.
  • Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.