Applications Analyst - Billing in Franklin, TN at Acadia Healthcare

Date Posted: 11/25/2021

Job Snapshot

Job Description


Our Team:

We are improving the lives we touch. We need passionate, talented people working together who share our desire to create a world-class organization that sets the standard of excellence in the treatment of speciality behavioral health and addiction disorders. Acadia Healthcare is headquartered in Franklin, TN and is a leading provider of behavioral healthcare services in the nation. Our organization values input from employees and fosters collaboration to create a team oriented service delivery system. This position is at our Central Billing Office in Franklin, TN.

Our Benefits:

  • Medical, dental, and vision insurance
  • Acadia Healthcare 401(k) plan
  • Paid vacation and sick time
  • Opportunity for growth that is second to none in the industry 
  • Free On-site Fitness Center!
  • Great location - walking trails!
  • Employer provided EAP (Counseling) program!

Your Job as a Billing Applications Analyst:

As a key member of the Comprehensive Treatment Center (CTC) Central Billing Office (CBO) team, the Billing Applications Analyst is responsible for completion of carrier and service setup and issue resolution related to billing in all CTC EMR applications and external software used. The Billing Applications Analyst is responsible for reviewing, analyzing, and modifying billing systems including carrier setup, billable services, claim testing in order to support billing for the CTC Division.

Hours and Location:

Normal hours are 8 AM – 5 PM, Monday – Friday.  However, schedules may vary in accordance with business necessity.  Typical office working conditions at our Central Billing Office located in Franklin, TN.


Your Responsibilities as a Billing Applications Analyst:

  • Responsible for implementation and maintenance of billing setup for the CTC Division EMR applications and clearinghouses.
  • Ensures accurate and timely billing setup for new carriers/clinics.
  • Assists in issue resolution when they occur in EMR applications; coordinating with internal IT support as well as external EMR and clearinghouse vendors.
  • Develops solution by preparing and evaluating alternative work/low solutions in collaboration with internal and external resources.
  • Provides EMR and system training and support to CBO and clinic staff.
  • Provides reference and training documentation based on billing and company best practices.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Accomplishes information systems and organization mission by completing related results as
  • Lead and/or support multiple billing projects at any given time.
  • Maintains current knowledge of coding guidelines through the use of CPT, HCPCS II and ICD-10 materials.
  • Maintains payer plans based on contractual agreements and regulatory guidelines
  • Promotes teamwork, remaining available to assist CBO and clinic staff as needed.
  • Assists in areas of needs as assigned by management.
  • Attendance and/or leading weekly project team meetings as needed.
  • Interface and coordinate with other departments within CBO and outside of the company.
  • Project documentation.
  • Performs other tasks as assigned.

Job Requirements

Your Skills and Qualifications as a Billing Applications Analyst:

  • High school diploma or equivalent required
  • At least 2 recent years of experience in healthcare medical billing preferred
  • 1 year of experience with multiple EMR applications; Methasoft and SMART experience is preferred
  • Strong communication skills with an ability to coordinate with multiple department 
  • Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external
  • Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
  • Self-motivated with strong organizational skills and superior attention to detail.
  • Must be able to manage multiple tasks/projects simultaneously within inflexible time frames.  Ability to adapt to frequent priority changes.
  • Capable of working within established policies, procedures and practices prescribed by the organization.